Indian airlines are increasingly adopting AI to handle rising passenger traffic and improve operations. Air India, under its five-year transformation plan, uses AI extensively, with its virtual agent AI.g managing over 1,300 topics. IndiGo’s AI chatbot, 6Eskai, with 1.7 trillion parameters, significantly reduces the workload for customer service agents by 75%. Akasa Air, a newer entrant, invests heavily in AI for insights into customer behavior and operations. AI technologies help airlines in diverse areas, from customer service to cyber threat prevention. As India’s aviation market grows, these AI innovations are crucial for efficiency and enhanced passenger experiences.