Amazon’s innovative “Just Walk Out” technology, allowing customers to skip traditional checkouts, relied on 1,000 Indian workers for manual verification. Despite being primarily computer-driven, a substantial portion of transactions required human review, with 700 out of 1,000 verified by the Indian team in 2022. Amazon clarified that the Indian team aided in model training and verified purchases where computer vision tech faltered. The company plans to transition from “Just Walk Out” to Dash Carts, enabling checkout-free shopping with features like product locating, real-time receipts, and savings tracking. Initially launched in Amazon Go stores, “Just Walk Out” streamlined shopping without cashier interaction.
Amazon’s “Just Walk Out” Tech Driven by 1,000 Indian Workers
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