The District Consumer Disputes Redressal Commission-I in Hyderabad directed Chola MS Insurance Company to pay ₹12,01,881.56 for repair charges and ₹2 lakh as compensation for delaying an insurance claim. Classic Egg Traders filed the complaint after their goods carrier vehicle, used for transporting eggs, was severely damaged in an accident on February 10, 2023. Despite complying with all surveyor requests and sending a legal notice, the claim was not processed. The commission ruled the delay as unfair trade practice and a deficiency in service.