N Chandrasekaran, Tata Sons chairman, emphasized the transformative potential of Artificial Intelligence (AI) during TCS’ 29th Annual General Meeting. He noted that AI, particularly Gen AI, will elevate productivity across industries, driven by investments in cloud infrastructure and processing power. Tata Group is actively pursuing over 100 Gen AI projects, showcasing tangible benefits in customer experience and efficiency. In ecommerce, Gen AI enhances product catalogs and personalizes offers, while in manufacturing, it aids shop floor workers in troubleshooting equipment.